AEON DOCUMENT INNOVATIONS, INC.
561-891-2669sales@aeondi.com

Frequently Asked Questions

Clear answers.
Experienced guidance.

Helpful information about equipment, leasing, rentals, service, network setup, and supplies.

Common questions

What would you like to know?

If you do not see your question here, contact us and we will be glad to help.

What types of new office equipment do you offer?

We offer a full line of new Kyocera multifunction printers, printers, wide-format systems, scanners, and fax solutions. We help match the equipment to your workflow, document volume, space, and budget.

Do you sell refurbished equipment?

Yes. We offer certified refurbished and off-lease Kyocera and Ricoh equipment. Available models vary, and each system is professionally inspected, serviced, and tested before placement.

Which brands do you service?

We service Kyocera, Copystar, Ricoh, Savin, Lanier, Canon, HP, Brother, Lexmark, Konica Minolta, Xerox, Sharp, and many other major office-equipment brands.

Do you offer equipment leasing?

Yes. Leasing options may be available for new Kyocera equipment and select certified refurbished systems. Availability and terms depend on the equipment, financing provider, business requirements, and credit approval.

Can I rent office equipment?

Yes. Rental options are available for temporary, seasonal, project-based, and longer-term needs. Equipment availability and rental terms vary, so contact us to discuss your requirements.

What is included in an all-inclusive service agreement?

The most common all-inclusive agreement generally covers toner, parts, and labor for an agreed cost per print. Coverage, exclusions, minimums, and rates are based on the equipment and agreement terms.

Do you provide service without an agreement?

Yes. Time-and-material service is available for customers who prefer to request repairs and maintenance as needed.

Can you set up network printing and scanning?

Yes. We provide network printer installation, print-driver setup, scan-to-email, scan-to-folder, address-book configuration, wireless printing support, relocations, and troubleshooting.

Do you sell toner and supplies?

Yes. We provide toner, drums, maintenance kits, and other supplies for Kyocera, Ricoh, and most major office-equipment brands. Genuine and compatible options may be available depending on the product.

What areas do you serve?

Our primary focus is Palm Beach County and surrounding areas. We also serve businesses throughout South Florida.

Still have questions?

Talk with an experienced local equipment professional.